You can ask us to delete your data at any time. This page explains how.
If you are a Volyvo client (business)
- From your dashboard: go to Settings → Account → Delete account. This deletes your business profile, knowledge base, conversations, contacts and bookings.
- By email: write to contact@volyvo.com with the subject "Data deletion request" from the email address of your account.
- Disconnect WhatsApp: in the Volyvo dashboard go to Channels → WhatsApp → Disconnect, or remove Volyvo from your Meta Business settings under Integrations. We then stop receiving your WhatsApp data and delete the stored access token.
If you chatted with a business that uses Volyvo
You can ask that business to delete your conversation and contact details, or write to us directly at contact@volyvo.com. Please include:
- the name of the business you contacted,
- the phone number or email address you used,
- the approximate date of the conversation.
If you logged in with Facebook
You can remove Volyvo from your Facebook account in Settings & privacy → Settings → Business integrations (or Apps and websites), then send us a deletion request as described above.
What happens next
We confirm your request by email and delete the data within 30 days. We may keep limited records that we are legally required to keep, such as invoices.